oxoplay Terms & Conditions

By accessing, registering on, or using any part of the oxoplay website located at oxoplay.club (the "Platform"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), as well as the oxoplay Privacy Policy and any additional rules, policies, or guidelines published by oxoplay from time to time.

These Terms apply to all users of the Platform, including registered account holders, visitors who browse without an account, and any person who accesses the Platform through any device or network connection. If you do not agree with any part of these Terms, you must not use the Platform.

These Terms, together with the Privacy Policy, Responsible Gaming Policy, Bonus Terms, and any game-specific rules published on the Platform, form the complete agreement between you and oxoplay with respect to your use of the Platform.

To be eligible to register and use the oxoplay Platform for real-money wagering, you must satisfy all of the following conditions at the time of registration and throughout your continued use of the Platform:

• You are at least twenty-one (21) years of age;
• You are legally capable of entering into binding contracts under applicable law;
• You are accessing the Platform from a jurisdiction in which online gambling is lawful;
• You are not an employee, director, officer, or contractor of oxoplay or any of its affiliated entities, nor are you an immediate family member of any such person;
• You do not have an existing oxoplay account that has been suspended or permanently closed for a violation of these Terms;
• You are not subject to a self-exclusion order on the oxoplay Platform or any affiliated platform.

oxoplay reserves the right to request identity and age verification documents from any user at any time. Failure to provide satisfactory verification within a reasonable period may result in the suspension or closure of your account and the withholding of any pending withdrawal until verification is complete.

Each individual may hold only one (1) registered account on oxoplay. Multiple accounts held by the same person — whether under the same or different names, mobile numbers, email addresses, or payment methods — are prohibited and may result in the suspension of all associated accounts and the forfeiture of balances held in duplicate accounts.

When registering, you must provide accurate, current, and complete information. You are required to provide a valid Philippine mobile number as your primary identifier. You agree to maintain the accuracy of your registration information and to update it promptly if it changes.

oxoplay operates under applicable anti-money laundering (AML) obligations and is required to verify the identity of its users before processing withdrawals. KYC verification requires submission of a government-issued Philippine identification document (such as a Philippine Passport, Driver's License, SSS ID, UMID, PhilSys National ID, or Voter's ID) and, in some cases, a recent selfie for biometric matching.

KYC verification must be completed before your first withdrawal is processed. oxoplay may also require additional documentation — such as proof of address or proof of payment method ownership — at its discretion, particularly for large transactions or where required by applicable regulations.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any one-time passwords (OTP) sent to your registered mobile number. oxoplay will never ask for your password or OTP via email, SMS, or live chat. Any activity conducted through your account will be treated as authorized by you unless you notify oxoplay immediately of unauthorized access.

oxoplay accepts deposits via the following Philippine payment methods: GCash, Maya (formerly PayMaya), BPI Online Banking, BDO Online Banking, UnionBank InstaPay, Metrobank Online, and USDT (cryptocurrency). Additional payment methods may be added or removed at oxoplay's discretion.

The minimum deposit amount on oxoplay is ₱100.00 (one hundred Philippine pesos). There is no maximum deposit limit at the platform level, though individual payment providers may impose their own transaction limits. All deposits must originate from payment accounts that are registered in your own name. oxoplay does not accept deposits from third-party accounts.

Deposits made by GCash and Maya are processed instantly under normal operating conditions. Bank transfer deposits (BPI, BDO, UnionBank, Metrobank) are typically credited within 5–15 minutes during business hours. Processing times during high-volume periods or outside business hours may be longer. oxoplay is not liable for delays caused by payment processors, banking networks, or telecommunications providers.

Withdrawal requests may only be submitted to a payment method registered in your own name that matches your KYC-verified identity. oxoplay does not process withdrawals to third-party accounts, whether for payment methods, bank accounts, or cryptocurrency wallets, under any circumstances.

The minimum withdrawal amount on oxoplay is ₱200.00. Maximum withdrawal amounts per transaction and per day may apply and will be communicated in the Withdrawals section of your account dashboard. GCash and Maya withdrawals for verified accounts are typically processed within the same business day. Bank transfer withdrawals may take one to three banking days depending on the receiving institution.

oxoplay reserves the right to process all pending deposits, bonus wagering requirements, and any applicable verification checks before releasing a withdrawal. oxoplay may withhold or delay a withdrawal pending the outcome of any investigation into suspected fraud, bonus abuse, money laundering, or breach of these Terms.

If a deposit was made using a bonus that carries a wagering requirement, those wagering requirements must be fulfilled in full before the qualifying funds can be withdrawn. The specific wagering requirements applicable to each bonus are set out in the relevant bonus terms at the time of bonus activation.

oxoplay may, at its discretion, offer bonuses, promotions, free spins, cashback offers, and other incentives to new and existing players. All bonuses are subject to bonus-specific terms and conditions which will be published alongside each offer. In the event of any conflict between specific bonus terms and these general Terms and Conditions, the specific bonus terms shall prevail.

General rules applicable to all bonuses unless stated otherwise in the specific bonus terms include:

• Bonuses are available to one account per person, per household, per IP address, and per device;
• Bonuses cannot be transferred between accounts or combined with other promotions unless explicitly stated;
• oxoplay reserves the right to modify, cancel, or reclaim any bonus at any time if there is evidence of fraud, abuse, or exploitation of a promotion;
• Wagering requirements must be met within the timeframe specified in the bonus terms; failure to do so will result in forfeiture of the bonus and any winnings derived from bonus play;
• Bonuses are for real-money play only and are not available to players using demo or free-play modes.

All games offered on the oxoplay Platform — including slots, live dealer casino games, bingo, and specialty games — are governed by the specific rules applicable to each game type. In-game rules are accessible within each game interface. By participating in any game, you acknowledge that you have read and understood the applicable rules.

All Random Number Generator (RNG)-based games on oxoplay use third-party certified RNG systems that have been independently tested and audited for statistical randomness and fairness. Certification records are available upon request. oxoplay does not manipulate or override game outcomes.

Live dealer games on oxoplay are conducted by human dealers in real studio environments using physical equipment — cards, roulette wheels, and dice. Game outcomes are determined by physical processes and are not subject to software manipulation. In the event of a technical disconnection during a live game session, the round result will be determined according to the actual game outcome as recorded by the studio's systems. oxoplay is not liable for connection issues arising from the player's device, network, or internet service provider.

In the event of a software or system malfunction that materially affects game integrity, oxoplay reserves the right to void the affected round or rounds and return the wagered amount to the players' accounts. This determination will be made at oxoplay's sole discretion following a technical review.

The following conduct is strictly prohibited on the oxoplay Platform. Engaging in any of the following activities constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Registering as a minor or providing false age or identity information;
• Operating or attempting to operate more than one account;
• Using automated software, bots, scripts, or any artificial intelligence tools to play games or interact with the Platform in a non-human manner;
• Colluding with other players to gain an unfair advantage in any game;
• Using the Platform to launder money or process proceeds of criminal activity;
• Deliberately exploiting software bugs, errors, or vulnerabilities for financial gain — any winnings derived from such exploitation are void and must be returned;
• Threatening, harassing, or abusing oxoplay staff, live dealers, or other users via any communication channel;
• Attempting to circumvent any technical security measure, access control, or geo-restriction on the Platform;
• Using a VPN, proxy server, or any other technology to mask your true geographic location for the purpose of circumventing access restrictions;
• Making chargebacks or payment reversals without first attempting to resolve the matter through oxoplay's customer support.

oxoplay is committed to promoting responsible gaming and provides a range of tools to help players manage their gambling activity. These tools are available to all registered users through the Account Settings section of the Platform and include:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit;
• Loss Limits: Set caps on the maximum amount you can lose over a defined period;
• Session Time Limits: Receive notifications or automatic session termination after a specified play duration;
• Cooling-Off Period: Temporarily suspend your account for a period of between 24 hours and 90 days;
• Self-Exclusion: Request permanent or long-term exclusion from the Platform. Self-exclusion requests are irrevocable for the duration of the exclusion period and will prevent you from creating a new account during that period.

oxoplay will not market to players who have self-excluded or who have notified us of a gambling problem. Responsible gaming tools are not a substitute for professional help where gambling has become a serious issue. We encourage all players to set limits proactively, regardless of whether they currently have concerns about their gambling behavior.

oxoplay reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within a reasonable period;
• Evidence or reasonable suspicion of fraudulent activity, money laundering, or criminal conduct;
• A request by a regulatory authority, financial institution, or law enforcement body;
• A chargeback or payment reversal by the player;
• Discovery that the account holder is under 21 years of age;
• Discovery of a duplicate account belonging to the same individual;
• The player's voluntary request for self-exclusion or account closure.

Where an account is closed due to a Terms violation, any funds held in the account may be frozen pending investigation. In cases where fraudulent activity is confirmed, account balances may be forfeited without further obligation to the account holder.

A player wishing to close their account voluntarily may do so by contacting oxoplay customer support via live chat. Voluntary closure requests will be processed within five (5) business days. Any remaining balance above the minimum withdrawal threshold will be returned to the player's verified payment method.

All content on the oxoplay Platform — including but not limited to software, source code, graphics, logos, trademarks, game assets, user interface elements, text, and any other materials — is the proprietary intellectual property of oxoplay or its licensed third-party providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming activity in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, distribute, transmit, or publicly display any Platform content;
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any software on the Platform;
• Create derivative works based on Platform content;
• Use any oxoplay trademark, logo, or brand asset without prior written consent.

Any unauthorized use of oxoplay intellectual property may result in legal action. All third-party game content is used under licence from the respective game developers and providers and remains their intellectual property.

To the maximum extent permitted by applicable law, oxoplay and its directors, officers, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform — including but not limited to loss of winnings, loss of data, loss of profits, or business interruption — regardless of the cause or the theory of liability asserted.

oxoplay's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the thirty (30) days preceding the date on which the claim arose, or ₱50,000.00 (fifty thousand Philippine pesos), whichever is lower.

oxoplay does not warrant that the Platform will be available continuously, error-free, or free from viruses or other harmful components. oxoplay will use reasonable efforts to maintain Platform availability but accepts no liability for scheduled or unscheduled downtime.

oxoplay collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms part of these Terms and is available at oxoplay.club/privacy-policy. By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

oxoplay processes personal data for the following primary purposes: account management and authentication; compliance with KYC and AML obligations; payment processing; fraud prevention; customer support; and, where you have opted in, marketing communications. oxoplay does not sell your personal data to third parties. Data is shared only with service providers and regulatory bodies to the extent required for lawful operation of the Platform.

You have the right to request access to, correction of, or deletion of your personal data held by oxoplay, subject to any retention obligations imposed by law or regulation. Data access requests may be submitted to [email protected].

oxoplay reserves the right to amend, update, or replace these Terms at any time. Amended Terms will be published on this page with an updated effective date. For material changes that significantly affect player rights or obligations, oxoplay will provide advance notice of at least fourteen (14) days via email to registered users and/or via a prominent in-platform notice.

If you do not agree with any amended Terms, you must stop using the Platform before the effective date of the amended Terms and may request account closure. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the amended Terms.

These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the oxoplay Platform shall first be submitted to oxoplay's customer support for good-faith resolution.

If a dispute is not resolved informally within thirty (30) days, either party may refer the matter to binding arbitration under the rules of a mutually agreed arbitral body seated in the Philippines. Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction in the Philippines.

Nothing in this section shall prejudice the rights of any player to submit a complaint to PAGCOR or any other competent Philippine regulatory authority where such a right exists under applicable law.

If you have any questions about these Terms and Conditions, wish to exercise any data rights, or need to contact oxoplay regarding your account, please reach out through the following channels:

• Live Chat: Available 24/7 via the chat widget on the oxoplay Platform — the fastest route for account-related queries;
• Email: [email protected] — for formal notices, data requests, and non-urgent inquiries. Responses are typically provided within 4 business hours;
• Postal / Regulatory Correspondence: oxoplay, c/o Customer Relations, Philippines — contact support via live chat to obtain the current mailing address for formal legal notices.

These Terms and Conditions were last reviewed and updated on 1 January 2026. oxoplay thanks you for taking the time to read them fully.